|payment method||credit card payment bank transfer|
|payment deadline|| Since most of our orders are for precious metals, which are subject to market volatility, we have set separate payment deadlines as follows.
・We have set a deadline of 7 days for the estimate submitted at the time of consultation.
・Payment must be made within 7 days from the presentation of the quotation and the issuance of the order confirmation.
|Product delivery time|| In the case of immediate delivery, we will ship within 7 days after payment.
For custom-made products, the delivery date may vary depending on the nature of the requested product, so please check the items listed on the order form separately.
|Product delivery method||After making arrangements on our side, delivery by various shipping companies|
|About returned goods and defective products|| [Returnable object]
In the case of "defective product and our company's product mistake"
Refunds are possible if you contact us within 3 days after purchase.
Please contact us by email, our official line, or direct message on our Instagram. The person in charge of each support will respond, ask about the situation, and proceed with handling such as refunds.
Please note that custom-made items cannot be returned.